Surveys
On-page surveys that ask why they didn't buy
Analytics tells you where visitors drop; a survey tells you why. Ask NPS, ratings, or an open-ended why on the page, triggered at the exact moment it matters, and read structured results, no new script to install.
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Ask the right question at the right moment
Build a survey in minutes and show it exactly when it counts: on page load, after a delay, at a scroll depth, or on exit intent, on the pages you choose. Mix question types in one survey, from a single tap NPS to an open-ended why.
- NPS, Likert, rating, single and multiple choice, open text
- Load, time-delay, scroll, and exit-intent triggers
- Target by URL and control how often it shows
Structured results, not a spreadsheet
Every response lands as structured data. See your NPS score and its split, the distribution for each choice question, average ratings, and the raw open-text answers, so you learn why the numbers move, not just that they did.
- NPS score with promoter, passive, detractor split
- Per-question response distributions and averages
- Open-text answers you can read in full
Nothing new to install
Surveys ride the same one-line tracker and trigger machinery as your campaigns and experiments, so there is no extra script, no tag manager, and no engineering ticket. Turn one on from the dashboard and it is live in seconds.
- Same tracker as flags, experiments, and campaigns
- No code, no redeploy, live in seconds
- Available on Solo and up
Frequently asked questions
What kinds of questions can I ask?
NPS (0–10), Likert scales, star or numeric ratings, single choice, multiple choice, and open text, and you can combine several in one survey.
Will a survey annoy visitors or slow the page?
You control the trigger (load, delay, scroll, or exit) and how often it shows, and it renders from the same tiny tracker already on your site, so there is no extra load.
Do I need to add another script?
No. Surveys use the one-line StatsKit tracker you already installed for analytics and experiments.
See why your visitors don't pay
Install one script, and start finding your leaks today.
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